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FAQs | Frequently Asked Questions

General Questions

We offer a wide range of IT services, including custom web and mobile application development, IT resources-based services, and project-based solutions on both Time & Materials (T&M) and fixed-price models.
We are based in India but serve clients globally, including the USA, Canada, the UK, and Europe.
You can contact us through our website’s contact form, by email at info@tripund.co.in, or by phone at +91 9029287196

Services

We develop a variety of web applications, including e-commerce platforms, enterprise solutions, API, content management systems (CMS), and custom web applications tailored to specific business needs. In addition we provide automation testing and functional testing for ongoing development or existing or legacy applications.
Yes, we develop mobile applications for both iOS and Android platforms, including native, hybrid, and cross-platform apps.
In T&M projects, billing is based on the actual time and materials used, providing flexibility to adapt to changing requirements. Fixed-price projects have a predetermined cost, offering a clear budget but requiring well-defined project specifications from the outset.
Yes, we offer IT resource outsourcing, providing skilled professionals to work on your projects either on-site or remotely, based on your requirements.

Process

Reverse engineering an application involves analyzing the software to understand its structure, functionality, and behavior. This process is often used to identify vulnerabilities, understand undocumented features, or integrate new functionalities without access to the source code.
Re-engineering an application involves modifying and updating an existing application to improve its performance, functionality, and maintainability. This can include refactoring code, updating the technology stack, or redesigning the architecture to meet current and future business needs.
Our development process includes the following steps:
  1. Requirement Analysis: Understanding your needs and defining project scope.
  2. Planning: Creating a project plan with timelines and milestones.
  3. Design: Crafting user interfaces and user experiences.
  4. Development: Writing and testing code to build the application.
  5. Testing: Conducting rigorous testing to ensure quality.
  6. Deployment: Launching the application and providing ongoing support.
We follow industry best practices and employ a rigorous quality assurance (QA) process, including automated and manual testing, to ensure our deliverables meet the highest standards.
Absolutely! We can collaborate with your in-house IT team to provide additional expertise, fill skill gaps, or help accelerate project timelines.

Pricing and Payment

Project costs are determined based on the project’s complexity, scope, and required resources. We provide detailed proposals outlining the estimated time and cost after an initial consultation.
We accept various payment methods, including bank transfers, and wire payment systems. Payment terms will be discussed and agreed upon during the project initiation phase.

Support

Yes, we provide comprehensive post-launch support and maintenance services to ensure your application remains up-to-date, secure, and fully functional.
You can request support by contacting our support team via email at support@example.com or through our support portal on the website.
Our support team is available based on the client’s project requirements. For urgent issues, we offer 24/7 emergency support.

Security

We implement stringent security measures, including data encryption, secure access controls, and regular security audits, to protect your project and data from unauthorized access and breaches.
Yes, we adhere to strict confidentiality agreements and data protection policies to ensure your project information remains secure and private. We are happy to sign a Non-Disclosure Agreement (NDA) to ensure your information, data, ideas, and code are protected.

If you have any further questions or need assistance, please don't hesitate to Contact Us.